Bali Airport Transfers

Frequently Asked Questions (FAQs)

How do I avoid scams when arranging airport transportation?

• Use official taxi services or pre-book transfers
• Confirm prices before starting your journey
• Use the official taxi counter if taking an airport taxi
• Have your hotel recommend trusted drivers

What’s the best transfer option for families with children?

Private transfers or taxis are ideal for families, offering door-to-door service without transfers or hassle. If booking a private transfer, check if they offer child car seats and have space for strollers or extra luggage.

What’s the difference between the taxi booking kiosks and the pre-booked transfer?

The taxi booking kiosks at the airport can be hit-or-miss. While they set a fixed price, they don’t guarantee a reliable driver. Some travelers report being charged “extra” for fuel or being pressured into booking additional services. Pre-booked transfers offer consistency, reliability, and transparent pricing.

Can I transport surfboards with my airport transfer?

Yes, many transfer services can accommodate surfboards. Be sure to specify this when booking so they can assign a driver with the appropriate vehicle and surfboard straps for secure roof transport.

Can I use ride-sharing apps like Uber at Bali Airport?

Uber no longer operates in Indonesia. While Grab and Gojek are available, they’re technically prohibited from the airport, and attempting to use them can pose risks to both you and the driver. For a hassle-free arrival experience, pre-booking a private transfer is recommended.

How will I recognize my driver at the airport?

After booking a private transfer, you’ll receive your driver’s details before your trip, including their name, profile photo, vehicle photo, and phone number. Your driver will meet you with a recognizable sign displaying your name. This personalized approach ensures you won’t be scammed by another driver pretending to be yours.

What happens if my flight is delayed?

No need to worry about flight delays. Reputable transfer services monitor flight statuses using tracking apps on their smartphones. Your driver will adjust to your new arrival time and wait for you at the arranged meeting point, even if your flight arrives earlier or later than scheduled.

When should I book my airport transfer?

You can book your Bali airport transfer as early as several months ahead or up to 24 hours before your scheduled arrival time. For the best availability and peace of mind, we recommend booking as early as possible, especially during peak tourist season.